INTERVIEW STYLES
Phone interview
If you are being considered for a position that will require
relocation, there is a 90% chance that the process will begin with a phone call. Even many
local searches will use this screening device. Do not take this step lightly. If the
employer calls without prior notification, ask them to call back in 15 minutes or set an
appointment for a time when you can be prepared and can control your environment. When
its time for the interview, be prepared. Find a location in your home where you and
the interviewer will not be distracted. You will want to have in front of you a copy of
your resume, the job description or advertisement, and a notepad and pen to take notes.
Although the interviewer(s) cannot see you, act as though you are in their office. Sit up
straight with good posture, do not eat or drink, do not smoke, listen closely, and speak
distinctly and with purpose. If the interviewer hears anything that suggests you are not
giving the interview 100% of your attention, you probably will not be invited for the next
step. In other words, present yourself professionally. Be sure to ask if you answered the
questions to their satisfaction, i.e., "Is there anything you would like me to
add?" or "Would you like me to give you another example?" Express interest
in learning more about the opportunity and meeting them face to face.
Behavioral
interview
Past behavior is a strong predictor of future behavior. The
interviewer asks specific questions seeking information about a candidate's skills,
character, and preference based on examples of past behavior. By using these answers, the
interviewer can rate the candidate based on past actions, not "gut feelings" or
"intuition." During the Behavioral Interview, questions are directed toward
specific experiences. For example, "Tell me about a time when you had to deal with a
difficult person at work." Questions such as "How do you feel about...?" or
"What would you do if..." are discouraged. Traditional Behavioral Interviewing
Questions Do you like to work over-time? Tell me about a time when you worked extra hours
to reach a deadline or complete a task. This is a pretty high pressure environment. Are
you comfortable with that? Tell me about a high-stress situation when it was desirable for
you to keep a positive attitude. What happened? Do you consider yourself to be detail
oriented? Describe a time when you have improved procedures to reduce potential for error
on the job. Be specific. The key in Behavioral Interviewing is to "paint a
picture" of the reasons and thinking about the decision or behavior without bringing
in unessential details. It is expected that forming an answer will take time. Don't be
concerned about spending time to think your examples through.
Traditional
interview
In the past ten years or so, many books have been written on the
subject of interviewing, often listing popular interview questions and then suggesting
"safe" answers to those questions. Today we are finding that this interviewing
approach is not used as often because employers found that applicants tend to give the
same memorized answers. Although you may still find this approach used by some
interviewers, the trend today is toward more sophisticated interviewing techniques. You
are still likely to be asked some of these types of questions. Be prepared with
well-thought-out answers.
Conversational
interview
Interviewers today tend to prefer a more conversational style of interviewing. Instead of
a question-and-answer volley, the interview becomes more of a professional discussion,
with each side contributing equal amounts. The reason interviewers like this approach is
that it allows them to get more candid information from the applicant. People are simply
more likely to be honest and forthcoming during a relaxed discussion than they are during
an interrogation. Be aware of the tendency to become too relaxed and revealing information
you didn't intend to share. You need to do your part to foster the conversational tone,
but don't become so relaxed that you start spilling all of your dark secrets. Bottom line
tip: Be friendly, but stay professional.
Team
interview
In an effort to get a well-rounded perspective on job candidates, many companies ask
numerous people to participate in the selection process. Depending upon the level of job
you're seeking, you may interview with an HR specialist, the hiring manager, the hiring
manager's boss, and even staff members who would be your peers. In small companies, you
may have to sell yourself to the entire staff. This team approach means that many
different people interview you and then get together to debate whether they like you well
enough to hire you. Sometimes, each person on the interview asks a different slate of
questions. Other times, they all ask the same thing. This can happen by design, if the
company wants to see whether you change your answers along the way. The team interview can
take various forms, from a small group to numerous mini-team interviews where two to three
people on each team meet with you at different times. The team members may divide the
questions, or one team member may take the lead and the others jump in periodically. We
have also seen companies that have the entire department meet with the individual at the
same time over a casual luncheon. You will need to realize that in the team interview, you
may have people with different experience levels interviewing you. You will need to be
sure to connect with each person. Be sure to have eye contact with the person asking the
questions, and to glance at the other team members while answering the question to be sure
that you are connecting with each individual. Be sensitive to the dynamics in the team. If
they seem to want to control the interview, relax and flow with it; on the other hand, be
sure to offer information and ask questions. Take responsibility for ensuring that the
group understands what you have to offer. The best approach is to be sensitive and adapt
your approach to the group. Don't be overly aggressive and take over, yet do interact and
show your enthusiasm. Bottom line tip: Each person's opinion can be weighed equally; in
some cases, just one team member opposition can disqualify a candidate. Sometimes it is
unclear what role or position the person holds; therefore, you'll need to be respectful of
everyone you meet.
National
Executive Personnel
and Marketing Group, L.C.
12734 Kenwood Lane, Suite 73
Fort Myers, FL 33907-5638
(239) 931-0200 Voice
(239) 931-0204 Fax
Email: search@NationalExecutivePersonnel.com
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