DAY OF THE INTERVIEW
details, details, details!

  • Be well rested and alert. For early morning interviews be sure to have a good breakfast beforehand.

  • Mental Preparation. As you arrive early for the interview (at least 15 minutes), and you are waiting to be called in, mentally prepare for your interview. Picture the interview going smoothly, the interviewer asking questions, and your answering them perfectly. Imagine the interviewer telling you that you seem perfect for the job as you leave even more excited about the position. These are some of the things that should be going through your mind. If you are nervous, start your mental preparation by taking deep breaths and thinking "You are" as you inhale and "relaxed" as you exhale. Repeat this procedure until you are relaxed. Avoid thinking, "What if they don’t like me?" or "What if I get stumped?" and focus instead on relaxing and it will work for you.

  • Remember your appearance says a lot about you.

  • If you carry anything into the meeting (e.g., briefcase or purse), place it on the floor by your chair.

THE INTERVIEW

Getting through the basics of the interview

  • If someone offers coffee, water, etc., accept or decline gracefully.

  • GIVE A FIRM HANDSHAKE, but don’t go overboard.

  • Wait until a seat is offered before sifting down.

  • Maintain good posture, lean slightly forward in your chair. Remember that body language says as much about you as your appearance and presentation.

  • MAINTAIN EYE CONTACT!

  • SMILE

  • NO gum chewing or smoking (even if the interviewer is).

Here come the questions…

  • Let the interviewer ask their questions! Do not interrupt or "step on" the end of an interviewer's statements or questions. Let the interviewer complete their question or statement before issuing your response.

  • Use action words to describe your accomplishments, such as: I planned, created, originated, initiated, developed, implemented, formulated, organized, directed, led, supervised, guided, managed, was responsible for, contributed to, demonstrated, saved, reduced, collected, achieved, provided for, increased, or evaluated.

Following is a list of some of the questions that might be asked:

  • Past work experience.  How did you get your last job?  What are/were your responsibilities?  why did you leave your past position?  Why are you considering leaving your current position?  What have you liked the best/least about your past & most current positions?

  • Shrink questions relating to current or most recent position .   What is your shrink?  Is shrink based on gross or retail?  What three steps do you take to control shrink?

  • How do you manage your time?

  • What is your level of proficiency in Excel? Provide examples of spreadsheets that you have created.

  • What is your management style?

  • What is your current labor percentage?

  • How do you control the cost of labor?

  • Are you willing to relocate?

  • How would your employees describe you?

  • How do you control cash losses?

  • What is your average cash variance?

  • Give me an example of a bad cash control situation and how you turned it around.

  • What three skills or attributes would you bring to the table?

  • What is the biggest challenge you have faced in your career? How did you overcome it?

  • How would you (have you) handle a situation that required the termination or discipline of a long term employee?

  • What are your greatest strengths?

  • What are your opportunities for improvement?

  • What is the greatest lesson that life has taught you thus far?

  • Tell me one word that best describes you?

  • Who are your hero’s, people who have had the most influence in your life?

  • Tell me 2 things that you want to avoid in this position.

  • If a person cannot address shrink and their numbers they will not be moving forward.

  • Clients look as much at character as they do at job ability - they will want to hear someone talk about their personal integrity.

MOST IMPORTANT

RESPECT - You need to show respect for the person who is interviewing you, but you also need to show respect for yourself. Thinking of yourself as having no power or no worth is not showing respect for yourself. Neither of you have the "upper hand", what is true is that both of you are on an equal footing - you need a job - they need someone to fill an open position.  

Remember - be enthusiastic about the opportunity
 

QUESTIONS YOU MAY WANT TO ASK

Be prepared to ask good questions. Good questions reflect that you have an understanding of the company, the position and/or the industry.

  • Can you describe a typical day for someone in this position?

  • What is the top priority of the person who accepts this job?

  • What are the day-to-day expectations and responsibilities of this job?

  • How will my leadership responsibilities and performance be measured? And by whom? How often?

  • Can you describe the company’s management style?

  • Can you discuss your take on the company’s corporate culture?

  • What are the company’s values?

  • How would you characterize the management philosophy of this organization? Of your department?

  • What is the organization’s policy on transfers to other divisions or other offices?

  • Are lateral or rotational job moves available?

  • Does the organization support ongoing training and education for employees to stay current in their fields?

  • What do you think is the greatest opportunity facing the organization in the near future?

  • How is this department perceived within the organization?

  • Is there a formal process for advancement within the organization?

  • What are the traits and skills of people who are the most successful within the organization?

  • How I should proceed from here. Should I contact you or will you be in contact?

  • How soon will I hear from you?

  • What is the process from here?

  • What would distinguish one potential candidate joining your company from another?

  • How do I prove my commitment to the organization?

Follow-up. You leave the interview and feel good about the position. Now go to your car and write down what just happened. Write the topics discussed, the characteristics the interviewer described for the position, and other details. This will help you write a thank you letter that shows both your interest and that you are a perfect match for the position.
There are, of course, as many ways to succeed in an interview as there are Olympic gold medal winners. The best advice is to relax and be yourself. Remember that your interviewer once interviewed for his/her job and understands the intensity of the interview process. By being as prepared as possible for your interview, you will enhance the qualities that have already made you a great candidate. Just remember that it takes preparation and knowing how to play the game with strategy and excellence to win.

Employment Testing

The tests given to job applicants fall into four categories: General aptitude tests, practical tests, tests of physical agility, and medical examinations. You can practice for the first three. If the fourth is required, learn as soon as possible what the disqualifying conditions are, then have your physician examine you for them so that you do not spend years training for a job that you will not be allowed to hold.

To practice for a test, you must learn what the test is. Once again, you must know what job you want to apply for and for whom you want to work in order to find out what tests, if any, are required. Government agencies, which frequently rely on tests, will often provide a sample of the test they use. These samples can be helpful even if an employer uses a different test. Copies of standard government tests are usually available at the library.

Test Taking Tips

  • Make a list of what you will need at the test center, including a pencil; check it before leaving the house.

  • Get a good night's sleep.

  • Be at the test center early--at least 15 minutes early.

  • Read the instructions carefully; make sure they do not differ from the samples you practiced with.

  • Generally, speed counts; do not linger over difficult questions.

  • Learn if guessing is penalized. Most tests are scored by counting up the right answers; guessing is all to the good. Some tests are scored by counting the right answers and deducting partial credit for wrong answers; blind guessing will lose you points--but if you can eliminate two wrong choices, a guess might still pay off.

 

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